Explore thoughtfully.
Choose personally.
These Terms of Use govern access to nalvuri.com and its content, features, and communications. Purchases are also subject to our Terms and Conditions and applicable store policies.
Effective date: October 23, 2026.
01. Website operator
nalvuri.com is operated by Guangzhou Jinming Trading Co., Ltd. under the nalvuri™ brand. The owner is He Wenfei.
Use the website lawfully and in accordance with these terms. Full company and customer-service information appears below.
02. Permitted use
You may browse products, compare specifications, review policies, place lawful orders, and communicate with customer support.
Submit accurate and relevant information. Where account features are available, protect login credentials and report suspected unauthorized use.
03. Prohibited activities
Do not attempt unauthorized access, introduce malicious code, interfere with website operation, conduct fraudulent transactions, impersonate another person, or infringe others' rights.
Do not misuse support channels or collect and reproduce protected content in ways that violate applicable law or rights.
04. Product information
Review the applicable listing and selected option for dimensions, usable space, capacity, materials, included contents, personalization availability, and care requirements.
General website content does not replace product-specific instructions. Do not assume archival quality, airtightness, waterproofing, UV protection, or permanent preservation unless expressly supported by the product information.
05. Personalization and submitted content
Where personalization is offered, submit only wording, images, or other content you are authorized to use. Check names, dates, spelling, and selected options before ordering.
Content is used as needed to handle the requested order and related support, subject to our Privacy Policy. Submission does not automatically grant permission to publish personal images as advertising.
06. Images and expectations
Photographs may show personal images, impressions, inserts, and props that are not included unless expressly listed. Lighting, screens, and material characteristics can affect appearance.
Sample craft results do not guarantee identical customer-created outcomes. Our products are keepsakes and accessories as described, rather than veterinary treatments or a promise of a particular emotional outcome. Genuine defects and materially inaccurate claims remain subject to applicable remedies.
07. Intellectual property and external services
The nalvuri™ identity and applicable original text, photographs, graphics, and layouts may be protected by intellectual-property rights. Browsing or purchasing does not authorize commercial copying or brand misuse. Uses permitted by law remain unaffected.
Third-party checkout, payment, analytics, shipping, and other services may have their own terms and privacy notices. An external link does not automatically mean we endorse every statement or service at its destination.
08. Availability and security
Maintenance, updates, provider interruptions, security events, or other circumstances may temporarily affect availability. We do not guarantee uninterrupted operation of every feature.
Do not bypass security controls. Report suspected problems without accessing or disclosing information belonging to others.
09. Communications and personal belongings
Provide accurate information when contacting us. Do not submit unrelated personal data, complete card numbers, security codes, passwords, or authentication codes.
Do not mail ashes, fur, original photographs, or personal keepsakes as routine support or return contents. Contact support before mailing a product containing personal items that cannot safely be removed. Personal information is handled as described in our Privacy Policy.
10. Rights, updates, and contact
Nothing in these terms removes rights or remedies that cannot lawfully be excluded. Updates apply as permitted by law and do not retrospectively remove rights attached to an existing purchase.
For website-use questions, email service@nalvuri.com. For order assistance, include your order reference and relevant details.