Personal details.
Clearly explained.
This policy explains how Guangzhou Jinming Trading Co., Ltd., operating nalvuri™, handles personal information when you visit nalvuri.com, purchase products, or contact us.
Effective date: October 23, 2026.
01. Information you provide
We collect information submitted when shopping or contacting us, such as your name, email address, telephone number, billing and delivery addresses, order selections, transaction details, and support communications.
If personalization is expressly offered and selected, submitted information may include names, dates, wording, or images needed for that order. Only submit information or content you are authorized to provide.
02. Technical and payment information
The store and supporting services may collect IP addresses, browser and device details, cookie identifiers, referral information, pages viewed, and interactions with storefront features.
Payment providers handle payment credentials through their systems. We may receive transaction references, payment status, and limited information needed to administer an order rather than complete payment credentials.
03. How information is used
Relevant information is used to administer orders and payments, carry out offered personalization, arrange fulfillment, communicate with customers, handle returns and refunds, investigate concerns, prevent fraud, and maintain store functionality.
Processing may also support recordkeeping, legal obligations, disputes, service improvement, and permitted marketing. Where required, the legal basis depends on the activity, including contract performance, legal obligations, legitimate interests, or consent.
04. Cookies and similar technologies
Cookies and similar technologies may support essential shopping functions, checkout, preferences, security, analytics, performance, and advertising or measurement where enabled.
Use privacy or cookie controls presented on the store, where available, and browser settings to manage choices. Nonessential processing is subject to applicable consent and opt-out requirements. Blocking essential technologies may affect functionality.
05. Service providers
Relevant information may be disclosed to providers supporting ecommerce infrastructure, hosting, checkout, payments, shipping, fulfillment, offered personalization, customer support, analytics, and fraud prevention.
Disclosure depends on the provider's role and the information needed for the service. A provider acting independently may also describe its processing in its own privacy notice.
06. Legal and business disclosures
Information may be disclosed where necessary to comply with law, respond to lawful requests, investigate suspected misuse, protect rights and safety, or establish and defend legal claims.
A lawful business restructuring or transfer may involve relevant information, subject to applicable safeguards and notice requirements.
07. Personal images and support evidence
Provide only material necessary for the order or support request. Photographs may contain personal details beyond the product itself, so review them before submitting.
Submitting a support photograph does not by itself grant permission to publish it as advertising. Any separate promotional use requires an appropriate lawful basis and any permission required by law.
08. Retention and protection
Information is retained for as long as reasonably necessary for its purposes, including order administration, support, accounting, fraud prevention, legal requirements, and dispute resolution.
We use reasonable safeguards appropriate to the information and activity. No storage or transmission system is completely secure, and absolute security cannot be guaranteed.
09. Privacy rights and requests
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of information, restrict or object to processing, withdraw consent, or opt out of certain advertising, sale, or sharing activities where applicable.
Email service@nalvuri.com to submit a request. We may proportionately verify identity and authority. Exceptions may apply. Where available, you may appeal by replying to our decision or complain to a relevant regulator. We do not unlawfully discriminate for exercising privacy rights.
10. Marketing and children's privacy
Use the unsubscribe mechanism in promotional emails or contact support for assistance. Necessary order and support communications may continue. Advertising technologies, if enabled, are subject to applicable consent and opt-out requirements, including legally required preference signals.
Our site is not directed to children, and we do not knowingly collect children's information in violation of applicable law. Contact us if you believe a child has submitted information improperly.
11. International processing
Our business is based in China. Ecommerce, payment, fulfillment, and technology providers may operate elsewhere, so information may be processed outside your place of residence.
Where required, international transfers are subject to applicable safeguards and legal requirements. Contact us with questions relevant to your location or purchase.
12. Updates and contact
We may update this policy when practices, services, or requirements change. The effective date identifies the published version. Additional notice or consent will be provided where required.
For privacy questions or requests, contact service@nalvuri.com. Full business details appear below.